Tradex Foods Privacy Policy This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. This privacy policy applies to all websites under the tradexfoods.com domain.

What personal information do we collect from the people that visit our website?
When registering on our site you may be asked to enter your name, email address, phone number, company name or other details to help you with your experience. When signing up to receive our emails you may be asked for your name, email address, phone number, company name or other details to help you with your experience.

How do we use your information?
We may use the information we collect from you when you register in the following ways:
- To administer the approval of access to our website.
- To send periodic emails regarding information updated on our website.
- To administer a contest, promotion, survey or other site feature.

Do we use 'cookies'?
We use cookies for the optional "Remember Me" feature during logins. We may also use cookies and other information gathering technologies for a variety of purposes, such as providing us with information about how you interact with our Websites and assisting us in our marketing efforts and affiliate program. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Log Files
Just as when you visit and interact with most websites and services delivered via the Internet, when you visit our Websites, we gather certain information and store it in log files. This information may include but is not limited to Internet Protocol (IP) addresses, system configuration information, browser, screen size, URLs of referring pages, and locale and language preferences.

Information Sharing
We work with other companies who help us run our business (“Service Providers and or Data Processors”). These companies provide services to help us deliver customer support, manage and contact our existing Customers as well as sales leads, provide marketing support, and otherwise operate and improve our Services. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations, including our obligations under the EU-US and Swiss-US Privacy Shield frameworks. We do not sell or trade your personally identifiable information to any third party providers. We do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us. In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances: Within the Tradex Foods websites; With our resellers and other sales partners who may help us distribute the Services to Customers; In the event of a merger, sale, change in control, or reorganization of all our part of our business; When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required to comply with our legal obligations; or as you may otherwise consent from time to time. We do not sell, rent, or share personal information with third parties for their direct marketing purposes.

Webchat
We offer a webchat service on our website utilizing Olark Live Chatting Software technologies. Olark is a third-party data processor in which any information you input into a webchat session on our website(s) will be processed through Olark using industry standard technologies. Olark`s Terms of Use and Privacy Policy can be read here https://www.olark.com/tos

Mad Mimi
We use Mad Mimi to manage our email marketing subscriber list and to send emails to our subscribers. Mad Mimi is a third-party data processor, which may process your data - using industry standard technologies. Mad Mimi’s privacy policy is available at https://madmimi.com/privacy_settings. You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

Wufoo
Occasionally we may use Wufoo form technology to use as an email newsletter signup form. Wufoo is a third-party data processor, which may process your data - using industry standard technologies. Wufoo’s privacy policy is available at https://www.surveymonkey.com/mp/legal/privacy-policy/.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. We do not use an SSL certificate. Personal information stored on third-party data processor servers are safe guarded using industry standard technologies.

Data Subject Rights
Website Visitors, and Customers: You have the right to access, correct, update, export, or delete your personal information. You may email us at tradex@tradexfoods.com with any such subject access requests, and we will respond within thirty (30) days. TradexLIVE users can access, correct, or update their Account Information by editing their profile at live.tradexfoods.com.

Google
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
- Users can visit our site anonymously
- Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
- On our Privacy Policy Page
Users are able to change their personal information:
- By emailing us
- By calling us
- By logging in to their account
- By chatting with us through webchat

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It's also important to note that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
- Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can
- Follow the instructions at the bottom of each email or email us and we will promptly remove you from specified correspondences.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Tradex Foods
410-3960 Quadra Street
Victoria, B.C. Canada V8X4A3
tradex@tradexfoods.com
250-479-1355

Last Edited on 2018-05-24